Jodie Louise Footcare may charge cancellation fees if you do not provide adequate notice of
failure to attend. You are free to change your mind about any course of treatment at any
time. We ask that you give at least 24 hours’ notice should you need to cancel. You will need
to pay for the Care that you have received up until the point of cancellation and/or any other
reasonable costs that Jodie Louise Footcare has incurred. This will be charged at Jodie
Louise Footcares standard rates, and this will include the full cost of any bespoke items that
have been pre-ordered on your behalf.
If you have already paid a deposit, I will refund your payment, less any amount that you owe
to Jodie Louise Footcare. Please note that I will pay any refund person who made the
original payment. 
If Jodie Louise Footcare cancels your Treatment plan because I consider it is not in your
best interests for medical reasons, and you have already made a payment, we will refund
that payment, less any amount that you owe to Jodie Louise Footcare
Jodie Louise Footcare reserves the right to decline patients for treatment. Any such
decisions would usually be based on ensuring, for example, the safety of my patients or
myself, however such decisions will be made at my sole discretion.
Rescheduling
Following cancellation by you or Jodie Louise Footcare, for whatever reason, if you would
like to reschedule your appointment, please contact me and I will be happy to arrange an
appointment at a time convenient to you
Non-Attendance & late cancellation
If you need to reschedule an appointment, we are always happy to do so. Appointment
confirmation and reminder texts are sent to every patient who has provided the correct
contact details. You will normally be asked for these when you book for the first time.
If you do not attend without giving at least 24 hrs notice a non-attendance fee will be payable
and no further appointments can be offered until this is paid. If you attend late beyond your
appointment time you may not be seen. You should understand that my clinics are busy and
by seeing patients who are late impacts on every other appointment thereafter. For that
reason, your treatment may need to be rescheduled and is done so at my discretion. Repeat
non-attendance will result in no further appointments being offered.